Incident management built for how security teams actually work.
TIMS is Triangle Digital's secure incident and case management platform for municipal and enterprise security operations, covering intake, investigation, dispatch, and audit history.
- Deployment
- Canadian-hosted, multi-tenant
- Access
- Web, iOS, Android, and responsive PWA
- Localization
- English, French, Spanish
This is the real product.
Screens from a live TIMS deployment. No mockups, no marketing renders.
Role-aware home surface with assigned incidents, open tasks, and one-click access to intake, triage, and dispatch.
Use TIMS anywhere.
Web application
The complete platform in a modern browser, on desktop or mobile.
Access TIMS on the webAndroid application
Mobile intake, field operations, and secure access on the go.
iOS application
Mobile intake, field operations, and secure access on the go.
What TIMS does.
Six connected capability areas, built and in production, covering the full incident lifecycle.
Access & identity
Capability-based role permissions, department- and jurisdiction-scoped access, and support for MFA and enterprise identity integration.
Intake & triage
Structured incident intake with automated triage, configurable response playbooks, and SLA monitoring with escalation.
Investigations & evidence
Investigator notes, chronology and tasks, versioned evidence management, and full chain-of-custody history.
Dispatch & response
Guard dispatch and patrol workflows, root-cause analysis, and tracked corrective and preventive actions.
Reporting & compliance
Configurable dashboards and exports, defined retention schedules, legal-hold enforcement, and an immutable audit history.
Platform
Multi-tenant, department-scoped architecture with English, French and Spanish localization, in one interface across devices.
Built for public-sector operations.
Configurable workflows, departmental access controls, retention management, and accessibility-aligned interfaces help organizations manage sensitive incident information responsibly.
Built and supported by Triangle Digital.
TIMS is developed and operated by Triangle Technical Services Inc., a Canadian technology company headquartered in Toronto. Triangle remains directly accountable for product delivery, implementation, security, and ongoing service performance.
See TIMS in action.
We'll walk through TIMS using realistic municipal and enterprise workflows.
Request a TIMS Demonstration